Integrating with Live Chat

TA
Last updated 2 months ago

How to Integrate Airim with a live chat solutions such as Tawk.to?

Getting started with Tawk.to

Firstly, please ensure that both Tawk.to's and Airim's script are copied on your website

Then in Airim dashboard, go to Settings -> Contact Options -> Live Chat.

Step 1: Select 'Live Chat' option

Activating "Tawk.to"

Select Tawk.to from the Chat applications and click 'Activate' to get the integration up and running.

To ensure seamless integration

Copy the following code snippet just below the tawk.to js snippet. This will ensure that, tawk.to widget is hidden when minimized and Airim widget is shown again.

Tawk_API.onChatMinimized = function(){
window.Tawk_API.toggleVisibility();
airim("widgetShow");
};

Similarly, we integrate with other Live Chat solutions such as ConvertFox, Crisp, Drift, Freshchat, Intercom, LiveAgent, Olark and Zendesk Chat.