Adding Vernacular Content

Vernacular content is very important to engage visitors from geographic locations who do not speak 'English'. Even in English-dominant geographies, there are people who are non-native English speakers

Airim automatically indexes your knowledge base content in the most meaningful context using proprietary NLP algorithms.

The first step is to click 'Content Managerarrow-up-right' on your dashboard. You can then follow the steps below based on how you wish to add content.

1. Importing Vernacular Content

  1. Content Manager > Import FAQs > Select your desired Import option

  2. Enter the URL of the knowledge base link > Click 'Import'

2. Adding FAQs

  1. Write Question and Answer > Click 'Save' to start adding vernacular content.

If you do not have a vernacular keyboard, you can use Google's Vernacular Keyboardarrow-up-right tarrow-up-righto start adding content in your preferred language

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