# Google Analytics

You can send all airim events to ga by adding this snippet below the airim js code

```javascript
airim('subscribe', function(event){
  if (typeof(ga) === 'function') {
    ga('send', 'event', 'airim', event.event_name, event.event_value);
  }
})
```

If you are using gtag.js - Google Tag Manager instead of google analytics script, please use the code below

```javascript
airim('subscribe', function(event){
  if (typeof(gtag) === 'function') {
    gtag('event', event.event_name, {
      'event_category': 'airim',
      'event_label': event.event_value,
    });
  }
});
```

Event name is what type of action has been performed on the widget. Event value if any is the identification number on which the action is performed. Example: event\_name = faq\_click, and event\_value = 39. Id of the FAQ which is clicked.

#### Sample Event 

```javascript
{    
    event_cat_id: 108, // FAQ category id
    event_message: "Clicked on Question: What is life?",
    event_name: "faq_click", // name of the event
    event_obj: "FAQ",
    event_obj_id: 66,// FAQ id 
    event_type: "click" ,
    event_value: "What is life?"    
}
```

#### List of event names

* faq\_click
* upvoted\_faq
* cta\_click
* downvoted\_faq
* search
* tag\_search
* contact\_form\_open
* notification\_cta\_click
* widget\_open
* widget\_close
* airim\_live\_chat\_open
* live\_chat\_agent\_blocked 
* live\_chat\_agent\_snoozed
* live\_chat\_agent\_resolved
* live\_chat\_agent\_status
* live\_chat\_agent\_assigned
* live\_chat\_tat