LiveAgent KB integration

TA
Last updated last month

You can now import your LiveAgent knowledge base into Airim's content manager in seconds! Here's how.

Knowledge base imports can be managed via Content Manager.

Step1:

To import articles from your LiveAgent account, click "Import FAQs" and from the dropdown list, select "LiveAgent".

Step 2:

Enter the complete URL of your Support page

Step 3:

Enter your LiveAgent API key and click "Import".

After a few seconds, you will be able to view all articles in your Content Manager.