ConvertFox / Gist Chat integration
Step 1:
First, check if both ConvertFox and Airim's script are copied on your website
Step 2:
Then, from your Airim dashboard, go to "Settings" -> "Contact Options" and select "Live Chat"
Step 3:
Select ConvertFox from the Chat applications list and click 'Activate' to enable the integration.
Step 4:
Paste the following code snippet just below the ConvertFox js snippet. This will ensure that ConvertFox widget is hidden when minimized and Airim widget is shown again.
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<script type="text/javascript">
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// copy paste below both airim and convertfox js scripts
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// hide the launcher on load so that only airim is visible
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convertfox.chat('hide')
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// open ConvertFox widget when live chat button is clicked
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// hide the airim widget after opening
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window.airim('on','liveChatClick',function(){
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convertfox.chat('openNewConversation');
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window.airim('widgetHide');
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})
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</script>
Copied!
Your users will now be able to view ConvertFox widget when they click the chat icon from your Airim widget.
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