ConvertFox / Gist Chat integration

Search…

Step 1:
First, check if both ConvertFox and Airim's script are copied on your website
Step 2:
Then, from your Airim dashboard, go to "Settings" -> "Contact Options" and select "Live Chat"
Step 3:
Select ConvertFox from the Chat applications list and click 'Activate' to enable the integration.
Step 4:
Paste the following code snippet just below the ConvertFox js snippet. This will ensure that ConvertFox widget is hidden when minimized and Airim widget is shown again.
1
<script type="text/javascript">
2
// copy paste below both airim and convertfox js scripts 
3
// hide the launcher on load so that only airim is visible
4
convertfox.chat('hide')
5
// open ConvertFox widget when live chat button is clicked
6
// hide the airim widget after opening 
7
window.airim('on','liveChatClick',function(){
8
    convertfox.chat('openNewConversation');
9
    window.airim('widgetHide');
10
})
11
</script>
Copied!
Your users will now be able to view ConvertFox widget when they click the chat icon from your Airim widget.

Integrations - Previous

LiveAgent KB integration

Next - Integrations

Google Analytics

Last modified 3yr ago

Copy link