Airim Documentation
Support
Support
  • Welcome to Airim Docs !
  • Getting Started
    • Customizing Contact Form
    • Adding FAQs one-by-one
    • Importing FAQs
    • Adding Team Members
    • Customising Airim's Appearance
    • Taking Airim Live
  • Integrations
    • Integrating with Zendesk
    • Integrating with Live Chat
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On this page
  • 1. Click on 'Import FAQs' in the Content Manager section.
  • 2. Select the helpdesk software

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  1. Getting Started

Importing FAQs

How to import FAQs from a Helpdesk software or your website page?

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Last updated 6 years ago

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If you already have your FAQs hosted on any helpdesk software (such as Freshdesk, Zendesk) or on your own website pages, here is a way to import them all in 2 simple steps.

1. Click on 'Import FAQs' in the Content Manager section.

2. Select the helpdesk software

Simply choose the helpdesk software from where the import needs to be done, enter the respective URL and click 'Import'. In the example below, we chose Freshdesk as the software and airim.freshdesk.com as the URL to import FAQs from.

Currently, we offer 'Import' feature from Freshdesk, Zendesk, Intercom and your website's FAQ page.

Click on 'Import FAQs' to import your FAQs