# Integrating with Live Chat

## Getting started with Tawk.to 

Firstly, please ensure that both Tawk.to's and Airim's script are copied on your website

Then in Airim dashboard, go to Settings -> Contact Options -> Live Chat. 

![Step 1: Select 'Live Chat' option](https://3784278787-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LPoxNGBEtJpoUMq31G4%2F-LR7QofllydzeS2Pg4ZE%2F-LR7X1LHi_iieYPQj0e8%2Fimageedit_52_8958131425.png?alt=media\&token=85748bc6-a8af-4b2a-8b7a-669b9e9b1465)

## Activating "Tawk.to"

Select Tawk.to from the Chat applications and click 'Activate' to get the integration up and running.

![](https://3784278787-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LPoxNGBEtJpoUMq31G4%2F-LR7QofllydzeS2Pg4ZE%2F-LR7ZlOcwaFmnw4fMkT6%2Fimageedit_55_4754129465.png?alt=media\&token=000223ed-cfdf-4054-94f8-5c76509ccfe9)

## To ensure seamless integration

Copy the following code snippet just below the tawk.to js snippet. This will ensure that, tawk.to widget is hidden when minimized and Airim widget is shown again.

```javascript
Tawk_API.onChatMinimized = function(){
    window.Tawk_API.toggleVisibility();
    airim("widgetShow");
};
```

Similarly, we integrate with other Live Chat solutions such as ConvertFox, Crisp, Drift, Freshchat, Intercom, LiveAgent, Olark and Zendesk Chat.