> For the complete documentation index, see [llms.txt](https://docs.airim.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.airim.co/support/integrations/tawk.to.md).

# Integrating with Live Chat

## Getting started with Tawk.to&#x20;

Firstly, please ensure that both Tawk.to's and Airim's script are copied on your website

Then in Airim dashboard, go to Settings -> Contact Options -> Live Chat.&#x20;

![Step 1: Select 'Live Chat' option](/files/-LR7X1LHi_iieYPQj0e8)

## Activating "Tawk.to"

Select Tawk.to from the Chat applications and click 'Activate' to get the integration up and running.

![](/files/-LR7ZlOcwaFmnw4fMkT6)

## To ensure seamless integration

Copy the following code snippet just below the tawk.to js snippet. This will ensure that, tawk.to widget is hidden when minimized and Airim widget is shown again.

```javascript
Tawk_API.onChatMinimized = function(){
    window.Tawk_API.toggleVisibility();
    airim("widgetShow");
};
```

Similarly, we integrate with other Live Chat solutions such as ConvertFox, Crisp, Drift, Freshchat, Intercom, LiveAgent, Olark and Zendesk Chat.
